All Locations: SALES/CASHIER
Bakersfield: STORE MANAGER
Bakersfield: SR. ASSISTANT MANAGER
Bakersfield: 2ND ASSISTANT MANAGER
Escondido: STORE MANAGER
Escondido: SR. ASSISTANT MANAGER
Escondido: 2ND ASSISTANT MANAGER
Indio: STORE MANAGER
Indio: SR. ASSISTANT MANAGER
Indio: 2ND ASSISTANT MANAGER
SALES/CASHIER
All Locations
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
- Greet customers and assist according to flex-service program.
- Open and close cash registers, performing tasks, such as counting money and balancing cash drawer.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, layaway program, gift cards and security practices.
- Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
- Maintain orderly appearance of cash wrap.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Watch for and recognize security risks and thefts, and notify management of these situations.
- Assist in floor moves, merchandising, display maintenance, and general housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock for reactive merchandising.
- Participate in preparation for year-end inventory or cycle counts.
- Recommend and assist in selection or help locate merchandise in the store based on the customer needs and desires.
- Assist customers in the fitting rooms as needed.
- Clean shelves, counters, tables, racks, fixtures, employee restroom, stockroom, break room when assigned.
- Any other tasks as assigned from time to time by the store manager or the manager-on-duty during your work shift.
POSITION QUALIFICATIONS
Competency Statement(s)
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
- Reliability - The trait of being dependable and trustworthy.
- Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
- Accuracy - Ability to perform work accurately and thoroughly.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
- Energetic - Ability to work at a sustained pace and produce quality work.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.
SKILLS & ABILITIES
Experience: Prior cash handling and cash register experience is preferred but not required.
Other Requirements
- Ability to communicate (both verbal and written) effectively.
- Ability to process information/merchandise through register system.
- Ability to apply elementary math functions.
- Ability to work well under time constraints. Ability to communicate with other staff members and customers. Ability to read, count, and write to accurately complete all documentation.
- Ability to operate all equipment necessary to perform the job. Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.
- Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth in the physical requirement section of this job description.
Click Here to Apply
STORE MANAGER
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
- General Scope of Position: Open and close store based on company guidelines. Know concepts of visual presentation and use this knowledge to executive and maintain merchandise changes. Manage loss prevention practices to safeguard company funds, property and store inventory from internal and external losses. Maintain store appearance including product replenishment, general housekeeping of store and completing opening and closing procedures. Communicate with District Manager in regard to all operational activities.
- Sales Management - Ensure effective execution of all sale promotions. Demonstrate leadership abilities in driving sales productivity. Communicate sales goals daily to all staff members.
- Customer Service - Demonstrate flex-service techniques by ensuring a high level of interaction with customers. Train staff how to present and assist customers in merchandise selections. Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and cash wrap area is processing customers in a timely manner.
- Merchandise Presentation- Ensure accurate execution of promotional set-up of store. Hands on involvement in floor moves and visual merchandising initiatives. Maintain all wall displays and merchandise using required display fixtures, etc., while using appropriate ladder.
- Human Resources - Ensure that new staff members are trained per company standards. Ensure that hiring practices result in quality staff members. Ensure that substandard performance is addressed with fair and consistent corrective action. Set and communicate clear performance expectations. Train and develop staff. Demonstrate leadership initiative through clear direction. Motivate staff through positive interactions.
- Financial Responsibility- Ensure proper cash control within company policy. Ensure proper banking procedures within company policy. Maintain payroll within established guidelines.
- Loss Prevention- Educate staff members of potential causes of shrink. Ensure compliance with company security and loss prevention policies and programs. Properly operate and ensure that alarm system is kept functional at all times by performing alarm test on a regular basis.
- Store Administrative/Maintenance- Maintain all employee files. Maintain neatness and cleanliness of store. Monitor all paperwork and maintain files and binders current. Maintain store equipment in proper working condition. Maintain store-level compliance with company standards of safety, security, facility maintenance, and postings/notifications.
POSITION QUALIFICATIONS
Competency Statement(s)
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Energetic - Ability to work at a sustained pace and produce quality work.
- Enthusiastic - Ability to bring energy to the performance of a task.
- Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
- Team Builder - Ability to convince a group of people to work toward a goal.
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
- Management Skills - Ability to organize and direct oneself and effectively supervise others.
- Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
- Responsible - Ability to be held accountable or answerable for one’s conduct.
- Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
- Ambition - The drive to achieve personal advancement.
- Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
- Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
- Adaptability - Ability to adapt to change in the workplace.
- Working Under Pressure - Ability to complete assigned tasks under stressful situations.
- Ethical - Ability to demonstrate behavior conforming to a set of values and accepted standards.
- Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Education: High School Graduate or General Education Degree (GED).
Experience: Based on Store Volume:
<1M – a minimum of 1½ years experience as a Sr. Assistant Manager or 1 year as a Co-manager with UFOT or a similar retail environment or 1 year experience as a Store Manager in a similar retail environment. Managed 5 or more staff members.
>1M - A minimum of 1 year experience as a Store Manager in a lower volume store at UFOT or a similar retail environment or 2 years experience as a Co-Manager at UFOT or equivalent position in a similar retail environment. Managed 10 or more staff members.
Other Requirements
Computer Skills: Ability to operate a POS cash register, calculator and related equipment.
Ability to work varied hours/days, including nights, weekends, and holidays, as needed.Click Here to Apply
SR. ASSISTANT MANAGER
POSITION SUMMARY
Assists in supervision and management of store operations while contributing to the store's performance objectives through sales, customer service, merchandise presentation, human resources and loss prevention. In conjunction with and in the absence of the Store Manager is responsible for day to day operations of all aspects of the store.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
- Sales Management- Ensure effective execution of sales promotions. Demonstrate leadership abilities in driving sales. Work with store manager to communicate projected sales goals.
- Human Resources - As manager-on-duty monitor work productivity of all staff members. Assist store manager in training and developing subordinates. Demonstrate leadership initiative through clear direction. Assist in motivating staff members through positive interactions.
- Customer Service - Assist in execution of flex-service program while working with staff members to achieve sales goals. Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and customer service area is processing customers in a timely manner.
- Financial Responsibility - Ensure proper cash control within company policy. Ensure banking procedures within company policy. Assist in maintaining payroll within established guidelines.
- Loss Prevention - Assist in educating staff members of potential causes of shrink. Maintain store-level compliance with company standards of security, facility maintenance, and postings/notifications. Properly operate alarm system.
- Operations - Maintain neatness and cleanliness of to company standards. Determine and distribute work assignments to staff members. Perform other store duties as needed to ensure smooth operations and to meet customer needs.
- Supervisory Functions - May supervise 5 or more staff members in the absence of the store manager. Such employees handle customer needs, selling merchandise, merchandising and recovery, operating register. Carries out supervisory responsibilities in accordance with company policies.
- May participate in training employees, planning, assigning and directing work. Address customer complaints and resolve problems.
POSITION QUALIFICATION
Competency Statement(s)
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
- Reliability - The trait of being dependable and trustworthy.
- Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
- Accuracy - Ability to perform work accurately and thoroughly.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
- Energetic - Ability to work at a sustained pace and produce quality work.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED).
Experience:
>1M - A minimum of 6 months experience as a 2A in a lower volume store at UFOT or a similar retail environment or 3 months experience as a Sr. Assistant in a lower volume store at UFOT or 6 months in an equivalent position in a similar retail environment. Ability to supervise 5 or more staff members in the absence of the store manager.
Other Requirements
Computer Skills: Ability to operate a POS cash register, calculator and related equipment.
Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
Click Here to Apply
2ND ASSISTANT MANAGER
POSITION SUMMARY
The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
- Provide customer service by greeting and assisting customers in accordance with the flex-service program.
- Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and customer service area is processing customers in a timely manner.
- Maintains store appearance including reactive merchandising, general housekeeping of store, and recovery at the end of the day.
- Has daily knowledge of sales goal and effectively works with staff members to achieve them. Knows concepts of visual presentation and uses this knowledge to maintain company standards.
- Opens and closes store based on store schedule in the absence of the Store Manager, Co-Manager or Sr. Assistant Manager.
- Ensure proper cash control within company policy. Ensure banking procedures within company policy. Assist in maintaining payroll within established guidelines.
- May supervise 5 or more staff members in the absence of high ranking management. Such employees handle customer needs, selling merchandise, merchandising and recovery, operating register.
- Carries out supervisory responsibilities in accordance with company policies.
- Safeguards company assets, property and store inventory from internal and external losses.
- Assists in training new staff members in the areas of sales, procedures, customer service, and merchandise presentation.
POSITION QUALIFICATIONS
Competency Statement(s)
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
- Adaptability - Ability to adapt to change in the workplace.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Enthusiastic - Ability to bring energy to the performance of a task.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Management Skills - Ability to organize and direct oneself and effectively supervise others.
Click Here to Apply
Competency Statement(s)
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
- Reliability - The trait of being dependable and trustworthy.
- Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
- Accuracy - Ability to perform work accurately and thoroughly.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
- Energetic - Ability to work at a sustained pace and produce quality work.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.
SKILLS & ABILITIES
Experience: Prior cash handling and cash register experience is preferred but not required.
Other Requirements
- Ability to communicate (both verbal and written) effectively.
- Ability to process information/merchandise through register system.
- Ability to apply elementary math functions.
- Ability to work well under time constraints. Ability to communicate with other staff members and customers. Ability to read, count, and write to accurately complete all documentation.
- Ability to operate all equipment necessary to perform the job. Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.
- Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth in the physical requirement section of this job description.